Terms and Conditions Urbanfitcrew

  1. Each member attends a training class of their own free will.
  2. Pick one location for the 6 week block. If you need to change location just let us know and we can arrange it.
  3. Register by email or phone and download a Health screening form that must be completed and bring with you to your first session.
  4. Each member must complete a health waiver prior to training, and agree to its terms and conditions. No amendments by you to the form of disclaimer will be accepted.
  5. It is the sole responsibility of every member to inform the instructor of the class of any injury or reason that they cannot train or exercise.
  6. Should any member feel any injury at any time during or before any fitness class, they must immediately inform the instructor and refrain from training until they seek professional medical advice to do so.
  7. The instructions and directions given by the instructor are done so at their own discretion and must be adhered to for the safety of each individual (unless see next point).
  8. If any member feels for any reason that they cannot do the exercise or activity in the class, they must inform the instructor, who may in turn, at their own discretion, suggest an alternative if he/she feels suitable, or refrain from doing that exercise/activity on that occasion.
  9. The Urbanfitcrew instructor or Urbanfitcrew cannot be held responsible for injuries caused during the course of the training session as injuries are possible.
  10. Urbanfitcrew cannot be held responsible for lost, damaged or stolen property during any training session. Urbanfitcrew instructors or team will not mind member’s property during training, ie jewelry, keys etc.
  11. Classes, times and locations are subject to change and cancellation. In such cases alternative classes and/or locations will be offered if possible
  12. Fees cannot be carried forward to the next session. If you miss classes for whatever reason, work, holidays, family engagements, injuries, illness, laziness etc., we WILL NOT give refunds or carry forward classes, or transfer your membership, or suspend your membership under any circumstances. SO PLEASE DO NOT ASK.
  13. We will however, attempt to arrange a replacement class in another location that same week. Members must call the office to arrange details prior to attending replacement class.
  14. The terms and conditions of special offers and deals must adhered to.
  15. Members going on holidays during a block must inform us when paying and when will be able to add on classes missed during this period. Otherwise no missed classes can be added on due to work, family engagements, injuries, illness, laziness etc so please do not ask.
  16. Parks department may close a pitch due to poor weather, we will endeavor to let members know asap, check website and Facebook, twitter on training days.
  17. It is the responsibility of each member to clearly give either a mobile number and/or email address at registration, where they can be reached up to 1 hour prior to any training session.
  18. Should your contact details change while you are still a Urbanfitcrew member, you must notify Urbanfitcrew by email with your new contact.
  19. Each member must wear appropriate training attire during any class or activity. Should you not know what the appropriate attire is, you can contact Urbanfitcrew to inquire.
  20. Should the scheduled instructor not be present for a training session, alternative arrangements may be made for the class. This may include a temporary replacement or otherwise. This decision will be up to the discretion of Bootcamp organisers or selected members.
  21. In the case of the above point or similar, there will be no refund or carry forward of classes, as Saturdays classes are provided for free for these type of situations, and if you cannot attend the Saturday classes, this is your choice. Saturday classes may be cancelled with reason or recourse. Notice will be posted on ‘news and events’ section of the website should this occur.
  22. It is the responsibility of each member to inform the instructor if they feel they require additional warm up or cooling down at any class.
  23. Press shots may be taken from time to time during any training session, should any member not wish to have their picture or name published, they must inform Urbanfitcrew at registration, or by email, and not after the shots have been taken and produced.
  24. Bootcamp have the right to refuse admission to any of its classes or sessions.
  25. Urbanfitcrew members must comply to any amendments made to Rules and Regulations. We will inform all members of any changes.
  26. Should any Urbanfitcrew member require any specific medical aids or otherwise (eg, inhaler, supports etc), it is up to that member to disclose this information to the instructor prior to each class, and ensure that they have it with them. This member may not be allowed to train without it. .
  27. Should a member arrive at any class after it has started, they may not join in without notifying team or instructor as they will not be insured.
  28. Classes, times and locations are subject to change and cancellation. In cases of cancellation alternatives locations and times will be offered.
  29. We reserve the right to change trainers at any point during the course of a camp.
  30. It is your responsibility to ensure that you are in good health and do not suffer from any condition(s) or physical impairment(s) which could prevent you from completing the boot camp sessions safely. You must notify your instructor prior to commencing any boot camp session of any such condition(s) or physical impairment(s) which could prevent your safe participation in the boot camp exercise programme and seek medical advice in respect of the same.